Welcome to Alpha Waves Music School

 

Privacy Policy

PRIVACY POLICY

 

It is really important to us here at Alpha Waves Music School that we take good care of your personal data.

 

 This policy explains what we have in place to keep your data safe.

 

Effective Date: 30.05.2023

 

Alpha Waves Music School (“we,” “us,” or “our”) operates an online music school (the “Service”) that utilizes various third-party platforms and collects customer information. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our Service. By using our Service, you consent to the practices described in this Privacy Policy.

 

  1. Information We Collect

 

1.1 Personal Information: When you interact with our Service, we may collect certain personal information that can be used to identify you. This may include your name, email address, phone number, billing information, and any other information you voluntarily provide to us.

 

1.2 Usage Information: We may collect certain information about your use of the Service, such as your IP address, browser type, device information, and operating system. This information helps us understand how you interact with our Service and improve our offerings.

 

1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities. These technologies help us enhance your experience, remember your preferences, and analyse how our Service is used. You can manage your cookie preferences through your browser settings.

 

  1. Use of Information

 

2.1 Provide and Improve the Service: We use the information we collect to provide and improve our Service, including responding to your inquiries, processing payments, scheduling lessons, and delivering relevant content and personalized experiences.

 

2.2 Communications: We may use your Personal Information to communicate with you about our Service, promotions, updates, and other relevant information. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

 

2.3 Analytics and Insights: We use analytics tools, such as Google Analytics, to collect and analyse data about how users interact with our Service. This helps us understand user behaviour, optimize our Service, and measure the effectiveness of our marketing efforts.

 

2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as necessary to protect our rights, privacy, safety, or property, or that of our users, instructors, or the public.

 

3. Third-Party Service Providers

 

We may share your Personal Information with trusted third-party service providers who assist us in operating our Service and delivering our offerings. These providers include:

 

– WordPress: Our website is hosted on the WordPress platform. They provide us with the online platform that allows us to offer our Service to you.

– Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your use of our Service, including your IP address. This information is anonymized and aggregated.

– Simply Book.me: We utilize the Simply Book.me booking platform to facilitate lesson scheduling and management.

– Zoho Campaigns: We collect customer information for email marketing purposes using Zoho Campaigns. This includes email addresses and other relevant contact information.

 

These third-party service providers have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

4. 1 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in.

 

 4.2 If you choose to leave our website through the social media icons also embedded we recommend you should review the terms and conditions and privacy policies of the social media platforms you use. Other people are in control of these platforms, not us. By reading the privacy policies and terms and conditions of the social media platforms you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
 

 

 

  1. Data Security

 

We take reasonable precautions to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is not entirely secure. Therefore, we cannot guarantee absolute security.

 

  1. Your Choices

 

You have certain rights and choices regarding the Personal Information we collect about you. You may:

 

– Update or correct your Personal Information by contacting us directly.

– Opt-out of receiving promotional communications by following the instructions provided in the communication or contacting us directly.

 

– Disable cookies through your browser settings, although this may impact your ability to use certain features of our Service.

 

  1. Children’s Privacy

 

Our Service is not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children. If we discover that we have collected Personal Information from a child without parental consent, we will promptly delete it.

 

  1. Changes to this Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will provide notice through our Service or by other means, as we deem appropriate. Your continued use of our Service after such changes signifies your acceptance of the updated Privacy Policy.

 

  1. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us at [insert contact information].

 

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

 

Alpha Waves Music School